FunStock.co.uk Support Center

Support Center

Shipping FAQ

Last Updated: Jul 18, 2016 02:44PM BST

We often get a lot of questions about how our shipping works in regards to our websites. So we'd like to break down some of the most commonly asked questions when it comes to shipping, and do our best to clear up any confusion anyone might have. If you have a question you think should be covered here, give us an email at support@funstock.co.uk


Free shipping
At the moment, we are only offering free shipping to our customers within the UK if their order is over 50 pounds. We currently have no plans to offer free shipping outside of the UK.

Pricing breakdown for orders under 50 pounds and within the UK.
- £1.99 for untracked standard shipping. (This can take anywhere from 3 - 5 days.)
- £3.99 for tracked next day shipping. (For 2 pounds more, you can ensure you know exactly where your order will be.)

Pricing breakdown for orders over 50 pounds and within the UK.
- Free standard untracked shipping. (Estimated between 3 - 5 days.)

- £3.99 for tracked next day shipping.

DPD Tracking specifics for UK customers
The courier we use for all tracked orders are DPD. So this means that your order will be tied to their state of the art tracking system which allows you to control the dispatch as well.

Upon dispatch, DPD will either email or text you. First letting you know the specifics of your order, timing, tracking number and so forth. But it will allow you to pay extra if you'd like the order any sooner, say a specific time early in the morning.

Or perhaps you ordered on Friday, and your order isn't set for a weekend arrival. Simply pay the amount over to DPD via their system and they can dispatch on the day needed.

With DPD and Funstock working together, your order will be handled with fantastic care you can't find anywhere else!

Worldwide Shipping guidelines
For our customers outside of the UK, we offer low shipping prices starting from £5.99! Please be aware that the price does depend on your location. So it can differ from £5.99 depending on where you are in the world. 

Supported shipping countries
We've recently have had to review our shipping guidelines and the locations that we will send out stock to. This has been carefully considered by everyone involved in our business to ensure that we cover as much as we can. However, if your specific country is not in the following list, we will not be shipping OR supporting payments taken from your location.


UK
Australia
New Zealand
USA
Canada
Germany
France
Ireland
Slovenia
Latvia
Belgium
Lithuania
Luxembourg
Bulgaria
Czech Republic
Netherlands
Estonia
Portugal
Slovak Republic
Spain
Hungary
Andorra
Austria
Croatia
Denmark
Finland
Iceland
Liechtenstein
Italy
Monaco
Norway
Poland
San Marino
Serbia
Switzerland
Turkey
Vatican City State (Holy See)


We apologise for any
inconvenience caused if your location is not on here, however the change has been final and cannot be altered for the moment. We'd like to thank you for having a look at our websites!

Contact Us



  • Email Us
  • Call us at 0113 328 1187

    Support hours:
    Monday to Friday
    9am - 5pm GMT
6796f38cf884861cc59569a9d72022f5@funstock.desk-mail.com
https://cdn.desk.com/
false
Funstockgames
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete