"I'm having issues logging into my account!"
No problem, we'll solve that for you!
Now, first off, the first thing to make sure, is that you are trying the correct site.
More often than not, we have many customers come back to find they are attempting to login to Funstock.co.uk when they are attempting to get into their Funstockretro.co.uk account.
So for a break down.
If you are unable to get into your Funstock account, please be aware we have 3 sites carrying the name Funstock.
Funstock.co.uk - Our general merchandise and gadget based website.
Funstockretro.co.uk - Our retro gaming based website.
Funstockdigital.co.uk - Our digital based games website.
So first, make sure you are logging into the correct website.
If that still fails, our system logs your account information as you enter it. So if you enter an incorrect email address, for example, spelling .com as .con, the system will not fix this. And instead it'll be logged as such.
The same goes for case sensitive entries as well. So if your standard email is firstname.lastname@example.org, and you enter Johndoe@gmail.com on your account, then our system recognize the case sensitivity of that entry.
So, the best way to check over the email we have on our systems is by checking any order confirmation received, and reviewing it on your end. As the way your email is listed will often be in any correspondence we send to yourself.
Beyond that, please email email@example.com and we'll make sure you are set back up into your account accordingly.
- Email Us
Call us at 0113 328 1187
Monday to Friday
9am - 5pm GMT