Support Center

Support Center

Site Wide Information.

  • Why do you take the payment right away for Pre-Order items?

    "Why have you taken a payment for an item that isn't even out yet?" We take the payment straight away due to o...

    Sep 17, 2015 03:22PM BST
  • How do I cancel my order?

    "I would like to cancel my order and get a refund!" Not a problem! We can sort that out for you. Click the f...

    Sep 17, 2015 03:45PM BST
  • Shipping FAQ

    We often get a lot of questions about how our shipping works in regards to our websites. So we'd like to break...

    Jul 18, 2016 02:44PM BST
  • What does Back-Order mean?

    "I placed an order, but it's now on Back-Order! Why is this?" Back-Order refers to our orders that are out of...

    Sep 18, 2015 05:26PM BST
  • Having Issues Logging In?

    "I'm having issues logging into my account!" No problem, we'll solve that for you! Now, first off, the first...

    Feb 09, 2016 04:15PM GMT
  • When do you send your physical pre-order items?

    "I just pre-ordered this game! When exactly will you guys be sending it out?" All of the pre-order products t...

    Feb 18, 2016 02:04PM GMT
  • Refurbished Products FAQ

    This is your all purpose guide for information regarding our line of refurbished products. If you have any que...

    Feb 19, 2016 02:14PM GMT

Contact Us

  • Email Us
  • Call us at 0113 328 1187

    Support hours:
    Monday to Friday
    9am - 5pm GMT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found